A Verified Buyer is a user who has purchased the reviewed product through our store.
4 star rating
Got what I wanted
Charger arrived in a timely manner and it is working. I am less thrilled about the company service response though. I sent an email about a charging issue I had one night and you'd think I was asking for a new bike. The email response was defensive to say the least. I was very impressed with the product and company until this occurred. I have my fingers crossed now hoping I never need service or technical advice.
We are sorry about this experience not being absolutely perfect for you. This is not a normal response for us. Please ask to contact our customer service manager to share the details of your experience to us.